Frequently Asked Questions
How long is the order processing time?
For ex-stock items, items will be dispatch out within 5 working days unless stated otherwise. Standard delivery charges are at S$30 per trip per location. Additional charges may applies if delivery destination is at SENTOSA, JURONG ISLAND, CHANGI AIRPORT TERMINAL and PSA PORT TERMINAL.
How do I make an exchange?
Exchange will be accepted if item is incorrect or due to manufacturer's defect. Exchanges are only accepted within 7 days upon receiving original items. Customers are to bring the complete unused product in original condition set to : 48 Toh Guan Road East #03-152 Enterprise Hub Singapore 608586
What kinds of payment methods do you accept?
We accept CASH or PAYNOW on delivery. For PAYNOW, please pay to UEN 201507193W For in-store purchase, we accept CASH, PAYNOW. For online using Paypal, you can use VISA, MASTER, NETS, JCB. Cheque payment need to be cleared before delivery. Cheque should be payable to "BAYCUS PTE LTD". Bank Transfer is available upon request. Below is the video to show how to pay using credit card without having a Paypal Account.